Question

  • Application information
  • Related to loans
  • Repayment related

Q: During the process of submitting documents, what should I pay attention to?

When submitting information, it's important to check that it is complete and accurate.
Complete and accurate information will help you better obtain the loan.

Q: What should I do if I can't receive the verification code?

Check your phone signal or network connection to ensure that you can receive text messages.
Make sure that you have entered the correct phone number. If you miss a digit or enter the wrong number, you may not receive the verification code.
Check if your phone storage is full to ensure that you have enough space to receive text messages.
If you still cannot receive the verification code, try contacting customer service or support team for assistance. They may provide alternative verification methods or solutions.

Q: What should I do if I've linked the wrong receiving account?

If you filled in the wrong receiving account during the application process, you can add a new receiving account on the page where you confirm the loan period and loan amount.

Q: Is the data secure?

We take the utmost care of your data using the best available technology.

Q: How long will it take for me to receive the loan after submitting the application?

Your loan application can be reviewed in as little as 5 minutes, and once approved, the loan will be disbursed to you.

Q: Can I still apply if my application is rejected?

If your loan application is rejected, you can usually still continue to apply. However, the rejected application may affect your credit record, so you may need to carefully consider and understand the reasons for the rejection before submitting a new application. You can try to improve your credit situation, address any previous issues, or seek other loan institutions for application.

Q: Why was my loan rejected?

The reasons for loan rejection may include, but are not limited to, the following:
  • Poor credit history.
  • Unstable income or inability to provide proof of income sources.
  • Excessive debt burden exceeding the debt capacity.
  • Incomplete or inaccurate information provided.
  • The applicant's personal circumstances do not meet the requirements or standards.
  • Other risk factors such as employment status or repayment history of the applicant.

Q: The consequences of late repayment

Late repayment may lead to the following consequences:
Damage to credit records: Late repayment will leave negative records in personal credit reports, affecting personal credit ratings, and reducing credit scores.
High penalties: Late repayment may result in additional penalties and late fees, increasing the repayment burden.
Accumulation of interest: The unpaid principal and interest during the late repayment period will continue to accumulate, leading to an increase in the total repayment amount.
Collection actions: Collection actions may be taken, such as phone calls, emails, text notifications, or even legal actions to recover the debt.
Restriction on borrowing ability: Late repayment records may affect future borrowing ability, leading to rejection of other loan applications or obtaining loans with higher interest rates.

Q:What are the supported repayment channels?

We support various wallets, banks, QR codes, and mainstream payment methods.